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Q: Do I have to participate in all elements of the program?

A: No. Should you prefer to focus on a specific program area, we will tailor to your goals/needs.

Q: Are you a registered provider of NDIS?

A: Yes. All of our programs can be funded via NDIS.

Q: Do you accept clients who are not NDIS Participants?

A: We sure do. We accept self-referred clients. We also accept Medicare, TAC, VOCAT, Community Agency, State Government (Child Protection/Youth Justice); and Department of Education referred clients.

Q: Why would your program approach benefit us?

A: You are getting comprehensive support at the same time and under the same roof.

This is important because:

  • This means that you do not have to make appointments at various different locations and organise how to fit all the travel in as well as the appointments.
  • You do not have long waits in between services – our program allows you to commence straight away.
  • You will join a consistent and familiar program – working with the same practitioner allows opportunity to build rapport and trust quicker, therefore receiving full benefits of the programs PsychPhys™ have to offer.
  • You get access to holistic support which will ensure your own health and well-being is considered at the same time.
  • Communication is transparent to ensure everyone is on the same page and working toward the same goals rather than missing opportunities or losing time due to mis-communications.

Having a trained professional in Psychology and a Trained professional in Exercise Physiology means:

  • Assessment, intervention and evaluation are carried out jointly by your PsychPhys™ Practitioners.
  • You are getting access to expertise and knowledge from different professionals that are uniquely tailored to each individual’s needs and goals. This is extremely important for clients with high-level needs because it allows dual collaboration in order to effectively determine the most suitable treatment/support approach for each individual, this ensures that we are offering a comprehensive treatment plan at the earliest opportunity.
  • You will receive continuous, regular and planned communications to ensure we work together with you, your family; and your care team in accomplishing the same goal.
  • Our approach reduces the amount of people who interact with you/your child on a regular basis.

We offer the opportunity to identify any mental health and/or physical health needs at the earliest opportunity.

Why is this important?:

  • There is a greater opportunity in academic achievement, behaviour, educational progression and attainment, reduced risk to antisocial behaviour.
  • It means greeter focus on the development of skills required for problem solving, Self-control, social relatedness and communication.
  • Identifying and supporting in reaching age-appropriate milestones.
  • Allowing you and your family to feel empowered in reaching full potential.

Q: Why do you undertake an Initial Program Assessment Screen before we can start the program?

A: Initial Program Assessment Screen (IPAS) is a screening tool that is used to highlight the existence of information/symptoms (not to diagnose clients). Most of the questions described are self-reporting (meaning they may be completed by the client). Other questions however, will need to be discussed further with the client during the time of the IPAS.

There are a few brief areas that require validity for the identification of current diagnosis/possible symptomatology. The possible presence of diagnostic symptoms will be assessed during the Program Psychology Assessment and/or any other suitable Psychology assessments/testing that occurs during phase 1 of the program.

During the IPAS, preferred contact information, payment requirements, NDIS Plan, Program goals and current risks/behavioural concerns will need to be identified.

The Initial Program Assessment tool can only be completed once the Consent form is signed.

The information gathered during the IPAS will also ensure program processes run seamlessly for our clients, their families; and/or their Care Teams.