Q: Do I have to participate in all elements of the program?
A: No. Should you prefer to focus on a specific program area, we will tailor your experience to your goals and needs.
Q: Are you a registered NDIS provider?
A: Yes. Many of our programs can be funded via the NDIS.
Q: Do you accept clients who are not NDIS Participants?
A: We sure do! We accept self-referred clients, as well as the following referral types:
- Medicare
- DVA
- VOCAT
- TAC
- Community Agency (Acceptance Required)
- Department of Education (Acceptance Required)
- Court Appointed – Legal (Acceptance Required)
Q: Why would your program approach benefit us?
A: You’ll be getting comprehensive support from multiple disciplines all under the same roof. This is important because:
- It means that you do not have to consider travelling to appointments at multiple different locations.
- You avoid long waits in between services – our program allows you to commence straight away!
- You will join a consistent and familiar program. Working with the same practitioners allows opportunity to build rapport and trust quicker – therefore receiving the full benefits that PsychPhys™ programs have to offer.
- Holistic support ensures that all aspects of your health and well-being are considered at the same time.
- Communication is transparent, which ensures that everyone is on the same page and working toward the same goals. This avoids missing opportunities or losing time due to miscommunication.
Seeing a trained professional in both Psychology and Exercise Physiology means:
- Assessment, intervention and evaluation are carried out jointly by your PsychPhys™ practitioners.
- You are getting access to expertise and knowledge from different professionals that are uniquely tailored to each individual’s needs and goals. This is extremely important for clients with high-level needs, as dual collaboration allows us to effectively determine the most suitable treatment/support for each individual. This ensures that we are offering a comprehensive treatment plan at the earliest opportunity.
- You will receive continuous, planned communication to ensure we help you, your family, and your care team accomplish the same goals.
- Our approach reduces the amount of people who interact with you/your child on a regular basis.
We offer the opportunity to identify any mental health and/or physical health needs at the earliest opportunity. This is important because:
- There is a greater opportunity for academic achievement and behaviour/educational progression. It also reduces risk of antisocial behaviour.
- It means greater focus on the development of skills required for problem solving, self-control, social relatedness and communication.
- It helps with identifying and supporting you/your child in reaching age-appropriate milestones.
- It allows you and your family to feel empowered to reach your full potential.
Q: Why do you undertake an Initial Program Assessment Screen before we can start the program?
A: Initial Program Assessment Screen (IPAS) is a screening tool that is used to highlight the existence of relevant information or symptoms – it is not used to diagnose clients. Most of the questions described are self-reporting (meaning they may be completed by the client). Other questions however, will need to be discussed further with the client during the time of the IPAS.
There are a few brief areas that require validity for the identification of current diagnoses/possible symptomatology. The possible presence of diagnostic symptoms will be assessed during the Program Psychology Assessment and/or any other suitable Psychology assessments/testing that occurs during Phase 1 of the program.
During the IPAS, preferred contact information, payment requirements, NDIS Plan information, program goals and current risks/behavioural concerns will need to be identified.
The Initial Program Assessment tool can only be completed once our consent form is signed. The information gathered during the IPAS will also ensure program processes run seamlessly for our clients, their families, and/or their care teams.